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More than 30 years ago, Betsy responded to a classified ad in the newspaper for something called an “association management company,” and she has been in the association management field ever since! Betsy has worked for associations of various sizes (100 to thousands of members) and scopes (local, state, national and international). She joined the staff of the Tennessee Bar Association in 1993 as the Young Lawyers Division Director. Ten years later, she was hired as the Executive Director of the Tennessee Society of Association Executives.
Besty currently serves as Sr. Association Director at Oak Ridge Association Managment Company. Volunteer leaders know their own trade or profession better than anyone. Betsy works with boards to set their long-term vision and transforms that vision into a reality. She has the experience and skills to help association elected leaders fulfill their mission, vision and values.
Since 1999, Betsy has been certified by the American Society of Association Executives (ASAE) as a Certified Association Executive (CAE), the highest honor of professional achievement available from ASAE. Betsy has been married to her husband Mitchell for nearly 27 years. Together they have three children, Harrison, 24, Hayden, 22 and Lydia, 13. Betsy loves to read in her free time.
Annette Miller currently serves as Conference and Association Manager at Oak Ridge AMC.
Before joining Oak Ridge in 2018, Annette worked in Nashville’s legal community for nearly 25 years, with more than 15 at the Nashville Bar Association and 9 at the Tennessee Bar Foundation. Her work at the NBA involved typical association management, including event planning, membership, continuing education, and board/committee/volunteer management for multiple entities. Annette always enjoyed the variety of the work at the NBA and interaction with the members on a regular basis. At TBF, a grant-making entity which oversees one facet of attorney licensure, Annette worked with attorneys and with nearly 200 banks across the state.
Annette was born and raised in Virginia and attended Trevecca Nazarene College (now University) in Nashville. She fell in love with the city and stayed in Nashville after college. Her hobbies are reading and collecting recipes (only a few of which she ever uses— although she loves to cook). She is married to her husband Paul, and between them they have three wonderful children.
Matthew (Matt) Helms is a Certified Association Executive (CAE) with a track record spanning over two decades, primarily dedicated to the field of medical and healthcare-related association management. Currently, he holds the position of Association Director at Oak Ridge Association Management Company, serving as Executive Director of client partner, the Arizona Osteopathic Medical Association.
Before joining Oak Ridge AMC, Matt played pivotal roles in the Association Management Company (AMC) space, managing two specialty medical associations, each boasting budgets of approximately $1 million. Prior to this, he served an 18-year tenure as the Executive Director of the Pediatric Pharmacy Association (PPA), quadrupling the membership and tripling the budget.
Matt has contributed significantly to the industry beyond his professional roles, serving on the Board of the Tennessee Society of Association Executive (TNSAE), as President in 2013. Prior to his Board service, he chaired the Communications Committee. He currently sits on the TNSAE Nominations Committe. He also held a mayor-appointed Community Representative position for the Shelby County Head Start from 2010-2013. Additionally, Matt served on the Board of Directors for Memphis Challenge. In 2011 he was recognized as Top 40 Under 40 by Memphis Business Journal.
Matt holds a Bachelor of Arts degree in Political Science from the University of Tennessee Knoxville and a Master of Arts in Executive Leadership from Christian Brothers University. He has maintained his Certified Association Executive (CAE) designation since 2010.
Matt has managed eight Fantasy Football teams since 2019 accumulating a .539 winning percentage. Five of his teams have won trophies (two of which have been first place).
Matt resides in Collierville, TN with his wife, daughter (who will soon be a Mississippi State Bulldog), and two canine companions.
Contact: mhelms@oakridgeamc.com
Teresa Roland is Education Director at Oak Ridge Association Management. She comes from the Arizona Osteopathic Medical Association (AOMA). Teresa was with AOMA for 15 years starting as an Administrative Assistant and working her way up to the Director of Education. Prior to AOMA she worked at AT&T and High Achiever’s Network.
Teresa was born in Farmington, Michigan but has lived in Arizona since she was 7 months old. She has been married to her husband Ron for 28 years and has three adult children Tyler and twins Kyle & Sara.
Before joining Oak Ridge in 2024, Jenna owned and operated her own small business, Drunken Donuts. From creating over 40+ recipes for her mini donuts with an alcohol glaze to streamlining logistics to designing all brand content, Jenna truly did it all. Through this, she discovered a passion for marketing, branding and events. In 2021, she joined The Family Center, a local non-profit, working in Marketing and Development creating all marketing materials and organized all fundraising event logistics.
Jenna also coaches middle school and high school club volleyball and loves watching any and every sport in her free time. Last year, she read over 250 books so she’s always ready with a book recommendation or two!
Contact: jbrotz@oakridgeamc.com
Connie has spent most of her career in Non-Profit Association Management. Her background includes various skills in meeting planning, committee staff support, branding, chapter events, board and council meetings, and annual conventions. She has served in positions ranging from Administrative Assistant, Director of Continuing Education, and Chief Operating Officer.
An adaptable professional in all areas of project management. Connie has served on numerous task forces that helped focus on strategic planning, staff development, and consulting for technology enhancements for day-to-day operations.
Serving as a past committee member, board member, and now a past president of the Tennessee Society of Association Executive (TNSAE) has allowed her to maintain those relationships built through association management and meeting planning organizations. Those relationships led her to join the Oak Ridge AMC team, which has allowed Connie to put those skills to additional use as Executive Director of the American Filtration & Separations Society.
Email: crhea@oakridgeamc.com | Office: 615-250-7792
Pat Owings has been in the event industry for over a decade. Pat is responsible for the financial oversight of Oak Ridge AMC as well as their sister company, Maple Ridge Events, an events company. The synergies between the two companies make Oak Ridge especially well equipped to handle annual meetings and conferences. Pat has spent 15 years in technical sales covering the globe in the synchronization market. Prior to joining Oak Ridge, Pat had launched a successful Inbound Marketing company that continues to serve the community today.
Betty has been an association professional for over 30 years and currently serves as Account Executive at Oak Ridge Association Management. Betty comes to us from Tennessee Fuel & Convenience Store Association where she served as Membership and Meetings Director for 13 years. Prior to her tenure at TFCSA, she held various positions at Alpaca Owners and Breeders Association, Southeastern Equipment Dealers association, and Tennessee Society of Association Executives.
Betty earned her Bachelor of Science in Mass Communications from Middle Tennessee State University.
Contact: bbrock@oakridgeamc.com | Office: 615.574.0909